Weekly brief · sample
Your Business
ISSUE
18 · Apr 14–20
Reviews
14 ↑3
Avg stars
4.6 ↑0.2
Responded
96%
Top mentions this week
One thing to look at
“Wait time came up in 4 reviews this week; all on Saturday nights. Worth looking at 7–9pm staffing.”
Features · Your agent team
RepWorth is an AI agent team, not another dashboard. Reply drafts every response, Guardian triages the bad ones, Insights reports on Mondays, and two watchdogs, the Judge and the Governor, oversee anything that posts on its own. You pick the autonomy: approve every reply on Copilot, or let policy-cleared replies post themselves on Autopilot.
Illustrative targets, not live performance data.
Your agent team
Care and control
Craft and proof
Reply · your drafter
Reply is the drafting agent. It reads the actual review, references the specifics the customer mentioned, and writes in a voice that sounds like you wrote it yourself. No “thanks for your feedback” filler.
Sample reviewer
“The al pastor tacos were incredible; the achiote marinade had this perfect smoky-sweet balance. Will be back next weekend!”
Your response
Personalized · in your voice
"Thank you so much! We're thrilled the al pastor tacos hit the spot: our team makes the achiote marinade from scratch every morning. Looking forward to your next visit!"
Written from scratch
Yes
References detail
Al pastor · achiote
Invites return
Next visit
Guardian · the negative lane
Guardian triages every negative review by severity before anything is drafted. Routine gripes flow on to drafting; serious ones (health claims, legal threats, review-bombing) escalate straight to you with the context attached. Guardian never posts anything, anywhere.
1★ review lands
Negative lane: Guardian reads it first
Severity read
Routine · elevated · critical: a bounded AI check
Critical → escalation
You're notified with the full context
You acknowledge and resolve
Tracked until discharged · never auto-posted
Insights · every Monday
Insights is the reporting agent. Not a dashboard, not a chart dump: a short, plain-language summary of what customers said this week: what they loved, what they complained about, and one thing worth looking at on the ops side.
Weekly brief · sample
Your Business
ISSUE
18 · Apr 14–20
Reviews
14 ↑3
Avg stars
4.6 ↑0.2
Responded
96%
Top mentions this week
One thing to look at
“Wait time came up in 4 reviews this week; all on Saturday nights. Worth looking at 7–9pm staffing.”
Copilot · your control
On Copilot, every draft comes to you on the channel you choose: email, Telegram, or WhatsApp, with the review and the reply side-by-side. Tap approve, edit inline, or ask for a fresh draft. Nothing is posted without your go-ahead.
New review lands
New review detected via webhook
AI drafts a reply in your voice
Uses past approvals as style reference
You get a message on your channel
Email, Telegram, or WhatsApp: review + draft + three buttons
You tap approve · we post it
Median owner time: 28 seconds · No login required
New review
· Sample reviewer
“Al pastor tacos were incredible, the achiote marinade…”
Draft reply
“Thank you so much! We're thrilled the al pastor…”
Autopilot · bounded autonomy
On Autopilot, replies to 4–5★ unflagged reviews can post themselves, but only inside a policy you set. You choose the rating band, the daily cap, and a veto window of 15 or 30 minutes. Until the window closes, the reply is yours to stop with one tap. Negative reviews are never auto-posted.
Queued auto-post · sample
policy matchedReply · ready to post
“Thank you so much! We're thrilled the al pastor tacos hit the spot. Looking forward to your next visit!”
Posting when the window closes
One tap stops it; nothing is final until then
Veto this replyRating band
4–5★ only
Daily cap
10 / day
Veto window
15 min
Judge & Governor · oversight
Every reply that posts without your tap is reviewed by the Judge: an independent AI check on 100% of Autopilot's public actions. If the Judge is unavailable, auto-posting stops on its own. And if verdicts slip, the Governor suspends that account's autonomy and tells you. Trust is earned per account, never assumed.
Judge verdicts · sample week
100% of auto-postsFlagged verdict → the Governor suspends autonomy for this account and notifies the owner. Replies go back to your approval queue.
Reach
RepWorth detects the language of every review and responds in the same language: no setup, no toggles. Your customers feel heard in their own words.
ES
Español
VI
Tiếng Việt
ZH
中文
TL
Tagalog
KO
한국어
+14
more
Sample reviewer
“La mejor enchilada que he comido en años. El mole es auténtico. Volvería todos los fines de semana si pudiera.”
“¡Muchísimas gracias! El mole es la receta de mi abuela; tardan tres días en prepararlo. Nos alegra mucho que lo hayas disfrutado. ¡Hasta pronto!”
Over time
Every time you tweak a draft, RepWorth notices the change. Your warmth level, your phrasing, the way you handle a complaint. By week 8, most owners approve drafts untouched.
% of drafts edited by owner
↓ 86% over 8 weeks
Proof
Response rate before and after. Average time to respond. Where you sit in local search. The kind of numbers that justify the line item.
Response rate
Avg response time
Local map rank
Google map position: 90 days
From #14 to top 3 in the neighborhood.
SEARCH: “taqueria near me”
RADIUS: 2mi
What's next
Coming soon
Get reviews · Flag fakes · Watch everywhere
Today RepWorth minds your Google reviews. The roster above is what the agent takes on next, including the neighborhood scorecard already in private testing.
Neighborhood scorecard · sample data
You
Competitor A
Competitor B
Competitor C
Early access
Tell us about your business and we'll reach out when early access opens for your area.