Features · One system, five jobs
RepWorth runs a team of AI agents on your reputation, starting with Google. Reply answers every review in your voice. Solicitor and a printable QR code bring new reviews in. Insights briefs you every Monday, and the dashboard keeps the score. Two watchdogs, the Judge and the Governor, oversee anything that posts on its own, and you set how far it goes: approve every reply on Copilot, or let policy-cleared replies post themselves on Autopilot.
How the system is built, not measured results.
Reply is the drafting agent. It reads the review, references what the customer mentioned, and writes in a voice that sounds like you, without falling back on “thanks for your feedback” filler.
“The al pastor tacos were incredible, that smoky-sweet achiote marinade is unreal. Will be back with friends.”
"Thank you so much! We're thrilled the al pastor tacos hit the spot; that smoky-sweet balance is exactly what we go for. Looking forward to your next visit!"
Every reply you edit and post teaches it. After your first five, drafts start matching your edits: your warmth level, your phrasing, the way you handle a complaint. The aim is drafts you approve untouched.
Illustrative target, not live performance data.
RepWorth detects the language of every review and responds in the same language. There is nothing to set up.
“¡Muchísimas gracias! Nos alegra mucho que la enchilada y el mole te hayan parecido auténticos. Te esperamos el fin de semana que quieras. ¡Hasta pronto!”
One printable code per location. A customer scans it and lands on your Google review form, with nothing of ours in between. Download the PNG or print it from your dashboard and put it where the happy customers are: the counter, the menu, the invoice, the mirror.
Enjoyed your visit?
Scan to leave us a review on Google. It takes a minute and it helps us a lot.
scanRepWorth redirectGoogle review form
Sample card. The real code is generated per location from your dashboard.
Solicitor is the requesting agent. You upload a visit list and attest the consent. It builds a batch, decides send or withhold for each person with a stated reason, writes each email in your voice, and waits for your approval. Every message carries one-click unsubscribe, and an opt-out is permanent: a later upload never undoes it. Solicitor never posts anything publicly.
Sample batch. Nothing sends until you approve; one tap halts it, before or during the send.
Insights is the reporting agent. Every Monday it sends a short, plain-language summary of what customers said this week: what they loved, what they complained about, and, when there is enough to say, one thing worth looking at on the ops side. Once a month it closes the books with an impact report. Both arrive by email; neither needs a login.
This week at a glance
Inside the report
Monthly Intelligence Brief
What customers praised, what they complained about, and one operational suggestion.
Best Review of the Month
The review worth pinning by the register, with the reply that went out.
Estimated time saved
Handled reviews, multiplied by the minutes a reply used to cost you.
Sample figures. The report is built from your own month, or not sent at all.
Rep Pulse is a 0–100 score with a formula you can read: 70 percent your average rating, 30 percent your response rate. It stays blank until there is enough history to be honest. Around it, the dashboard keeps the week-by-week picture: rating and volume trends, review velocity, the weekly recap, and what each agent did.
Review velocity · reviews per week
Sample values. Your dashboard shows a dash, not a score, until it has enough history.
The Restraint tab lists what RepWorth decided not to do, and when: a draft held for you, an auto-post held back, an ask withheld, a batch halted, autonomy paused. Each entry carries its reason in plain words, so every time the system stopped is on the record next to every time it acted.
Illustrative entries. Your tab lists your own refusals, newest first, with the reason each was recorded.
Response rate before and after. Your average rating over time. Estimated time saved. Where you sit on the local map for the search terms we track for you. No sample numbers here: the tiles fill with your own.
Before RepWorth and after, on your own reviews.
Over time, from your Google listing.
Where you sit for the search terms we track for you.
About 7 minutes per handled review, shown on your dashboard and in the weekly brief.
Watch where you stand in the neighborhood.
Guardian reads every review that isn't clearly positive and grades its severity before anything is drafted. Serious ones (safety or health hazards, legal threats, harassment or discrimination allegations, staff-misconduct or fraud accusations) go straight to you with the context attached. A careful draft is still prepared, but it always waits for you. Guardian never posts anything, anywhere.
1★ review lands
Guardian reads it before anything is drafted
Severity read
Low · medium · high: a quick AI check
Serious → escalation
You're notified with the full context
You acknowledge and resolve
Tracked in your dashboard until you mark it resolved · never auto-posted
On Copilot, every draft comes to you by email, with the review and the reply side-by-side. Tap approve, edit inline, or ask for a fresh draft. Nothing is posted without your go-ahead.
New review lands
Google tells us within seconds
AI drafts a reply in your voice
Uses your Brand Voice settings, then your past edits (after five)
You get an email
Review + draft + three buttons, in your inbox
You tap approve · we post it
One tap on your phone · No login required
“Thank you so much! We're thrilled the al pastor…”
One tap on your phone. Nothing posts until you say so.
On Autopilot, replies to 4–5★ reviews that pass our safety checks can post themselves, but only inside rules you set. You choose 5★ only or 4–5★, a daily limit (1–50, default 10), and a 15- or 30-minute veto window, for your account or per location. Until the window closes, the reply is yours to stop with one tap. Negative reviews are never auto-posted.
Posting when the window closes. One tap stops it; nothing is final until then.
The Judge reviews 100% of the replies that post without your tap. It is a separate AI safety check with its own rulebook. If the Judge is unavailable, auto-posting stops on its own. The Governor watches the pattern instead. If a reply is flagged, or edits and vetoes pile up over a week, the Governor pauses Autopilot for your whole account and emails you. RepWorth support switches it back on after a review.
Flagged verdict → Autopilot is paused for this account and you are notified. Replies go back to your approval queue.
Today RepWorth answers, requests, briefs, and measures on Google. The roster below is what the fleet takes on next, previewed here as the neighborhood scorecard, drawn with sample data.
Flag fakes · Watch everywhere · Compare with competitors · Dispute the fake one-star
You
Competitor A
Competitor B
Competitor C
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